Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any information you voluntarily provide through contact forms, booking forms, or direct communication.
• Communication Data: Records of communications, including SMS messages, emails, and call logs.
• Technical Data: IP address, browser type, device information, and basic usage data when interacting with our website.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services
• Schedule, confirm, and remind you of appointments
• Send service-related notifications and follow-ups
• Improve our services and customer experience
• Comply with legal and regulatory obligations

We do not sell your personal information.

3. SMS Messaging & Consent

We may use SMS messaging to communicate with customers regarding appointments, reminders, and service-related notifications. Message frequency varies. Message and data rates may apply. Users may opt out at any time by replying STOP. For assistance, reply HELP. SMS messages are sent only to individuals who have explicitly opted in by submitting their phone number through our forms, booking systems, or direct request for communication.

4. Cookies, Tracking Technologies & Analytics

Our website may use cookies and similar tracking technologies to improve your experience, analyze site traffic, and support our advertising efforts. These technologies may be provided by third-party platforms including:

• Google Ads / Google Tag Manager: Used to measure ad performance, track conversions, and deliver relevant advertisements across the Google network.
• Meta (Facebook) Pixel: Used to measure the effectiveness of advertising campaigns, optimize ad delivery, and build targeted audiences on Facebook and Instagram.
• TikTok Pixel: Used to track conversions, optimize ad campaigns, and build audiences on the TikTok platform.

These tools may collect information such as your IP address, browser type, pages visited, and actions taken on our website. This data is used solely for analytics and advertising optimization, we do not sell this information. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website. For more information on how these platforms handle your data, please refer to their respective privacy policies.

5. Opt-Out & Communication Preferences

You may opt out of SMS communications at any time by replying STOP. You may request access, correction, or deletion of your personal data by contacting us at marco@gomagenta.ai.

6. Data Sharing & Disclosure

We may share your information only with trusted service providers who assist in operating our business (such as messaging, scheduling, and CRM platforms). These providers are contractually obligated to protect your data. We may also disclose information if required by law or to protect our legal rights.

Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

8. GDPR Rights (For EU Residents)

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at marco@gomagenta.ai.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

10. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact: